- Feb 20, 2007
Generally my support requests happen fairly quick. I mean it's not instantaneous, but generally within an hour or 2 usually. Many times less than that. And they've always been friendly towards me. Recently I posted a thread on their forum with some requests. Some people, including staff, chimed in. Some agreed and some disagreed. I kept things going with it and eventually they did agree some things probably should be looked at as I kept my case going. Of course I did so respectfully and with the understanding I'm just one voice in thousands.
And I recently had an issue with an add-on from a developer and contacted them. They were awesome in how quickly they helped me and helped work to fix the problem. So clearly not all developers for add-ons are unreliable either. Like anything it's a game of russian roulette.
Xenforo still hasn't updated their main page from YEARS and YEARS ago. They recently said they were working on it but still. If they can keep stead development on Xenforo it'll do fine. But lately it's been a bit random with a post being made about how they still have some serious work to do and ground to gain. Hopefully they do it.
IPB is more well rounded in terms of features and what is offered. Xenforo CURRENTLY (but likely not forever) is more simplified and relies fairly heavily on add-ons and plug-ins to add that extra functionality at the moment. And as everyone knows, a plug-in or add-on is only as good as the developer. If they stop developing for it, you're put into a bad spot.
So for me the more functionality I can get out of the box the better. Xenforo is good software, but it's not quite there yet for me. But I do keep an eye on it to see what's coming or for any improvements that have been made.
Great, but this thread was about why some people pick XF over IPS, not why some people pick IPS over XF.