White Screen after Sending PM

Pigoo

Enthusiast
Joined
Aug 20, 2018
Messages
160
Having a problem on my site. When sending a PM...after the "Submit Message" button is clicked...everyone is getting a white screen. Of course PM system was working fine until now.

Not sure what's up. Any ideas?

Thanks
 

Pigoo

Enthusiast
Joined
Aug 20, 2018
Messages
160
I'm not really sure how to check that.

Thanks
 

salem

Adherent
Joined
Dec 26, 2010
Messages
376
White screen tends to be a PHP error so yes the server error logs are the way to go ,
If you don't see them in your server control panel then ask the hosts .
 

Pigoo

Enthusiast
Joined
Aug 20, 2018
Messages
160
Ok...I'll try to taking a look and see if I can spot anything.

Thanks
 

Pigoo

Enthusiast
Joined
Aug 20, 2018
Messages
160
Wanted to also mention that there are some other issues.

- Some members are reporting they can't log in.
- Members are reporting they can't send PM's.
- Some staff members are reporting they can't moderate threads or posts.
- Some members are reporting they can't post in a thread or create a new thread.

Does it sound like these could all be related to the same thing? I've made no adjustments on the site recently...so I don't think this is due to any vB setting changes.

Thanks
 

zappaDPJ

Administrator
Joined
Aug 26, 2010
Messages
7,124
Without having details like an error log it's hard to say. One thing I would do is ask your hosting company if they have made any server changes such as installing a firewall. Aggressive firewall settings might cause intermittent issues such as these.
 
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