Recurring Payments for User Upgrades?

  • Thread starter
  • Admin
  • #1

Joeychgo

TAZ Administrator
Joined
Feb 28, 2004
Messages
6,912
I'm curious what everyone's thoughts are regarding recurring payments for user upgrade subscriptions.

I use an annual user upgrade. I've never used recurring payments for this.
 

LeadCrow

Apocalypse Admin
Joined
Jun 29, 2008
Messages
6,540
Webmasters should at least consider testing the water and see how users' direct sponsorship works out for them.
Users may be averse to the idea, but you only need to convert a minority into sponsors. Personally I prefer a solution like Patreon for a number of reasons, due to to limitations in the way forums handle paid upgrades:

- can monetize non-registered members, like visitors. A site's audience is always larger than its userbase.
- flexible tiers of support (as little as 1$/month, up to). Forums sell subscriptions and and upgrades as essentially 'products' with fixed prices. 'Pay what you want' helps securing a steady minimum earnings.
- no need for discriminatory perks like bigger avatars/inboxes. Perks will very rarely be worth the money anyway and their value will be contested.
 
  • Thread starter
  • Admin
  • #4

Joeychgo

TAZ Administrator
Joined
Feb 28, 2004
Messages
6,912
Webmasters should at least consider testing the water and see how users' direct sponsorship works out for them.
Users may be averse to the idea, but you only need to convert a minority into sponsors. Personally I prefer a solution like Patreon for a number of reasons, due to to limitations in the way forums handle paid upgrades:
Thank you - but nothing to do with my question really. I already AM and will CONTINUE to do user upgrades. I am not looking for a different way such as Patreon. I am only asking for thoughts about recurring payments.
 

zappaDPJ

Administrator
Joined
Aug 26, 2010
Messages
7,125
I am only asking for thoughts about recurring payments.
With or without a notification? As a user I prefer recurring payments but ideally I'd like to be given an option to cancel rather than an option to renew.
 
  • Thread starter
  • Admin
  • #6

Joeychgo

TAZ Administrator
Joined
Feb 28, 2004
Messages
6,912
With or without a notification? As a user I prefer recurring payments but ideally I'd like to be given an option to cancel rather than an option to renew.
However it works with XF. ???
 

zappaDPJ

Administrator
Joined
Aug 26, 2010
Messages
7,125
However it works with XF. ???
Not by default, the user upgrade function is rather basic. I believe there is an add-on from ThemeHouse that might do it. It certainly added some kind of user alert to the system. I'll see if I can find it.
 

Joeychgo

TAZ Administrator
Joined
Feb 28, 2004
Messages
6,912
For those of you who do this ----- What about chargebacks? Do people 'forget' to cancel and then do a chargeback?
 

Alfa1

Administrator
Joined
May 28, 2007
Messages
3,934
Yes, they do. I get a chargeback every few months. Nothing to worry about.
 

Paul M

Limeade Addict
Joined
Jun 26, 2006
Messages
3,905
You would be amazed how many people set them up and never bother cancelling them, even if they never use the service, or long after they stop using it.
 

Wes of StarArmy

Adherent
Joined
Sep 17, 2006
Messages
399
They're great! On my forum I offer user upgrades, which don't actually do anything but help support the the forum (they're donations, not sales), at the $5, $10, $15, $20, and $25 level in addition to one-time donation options. The vast majority of my site's income comes from these recurring donations. I'm really thankful for the people who want to help keep my site running. Even if you only have 5 users donating $10 monthly that adds up to $600 yearly. Recurring donations have basically ended the old school "begging to fill up the donation bar."
 

Joeychgo

TAZ Administrator
Joined
Feb 28, 2004
Messages
6,912
You would be amazed how many people set them up and never bother cancelling them, even if they never use the service, or long after they stop using it.
Oh, I'm sure. But, doesn't that feel a little unethical?
 

Paul M

Limeade Addict
Joined
Jun 26, 2006
Messages
3,905
Not to me, people need to be responsible for their own actions (or inactions).
 

Wes of StarArmy

Adherent
Joined
Sep 17, 2006
Messages
399
It's true that they can chose to cancel at any time.

Reminds me of that song lyric: "If you choose not to decide, you still have made a choice"
 

Study Force

Participant
Joined
Oct 29, 2012
Messages
50
The set it and forget it model is used by every major company that exists. If a member is not happy with the service, they won't forget to cancel.
 
Top