Problems with updating

Phillip

The Priest
Joined
Aug 28, 2013
Messages
4,530
Has anyone have any problems with updating from 5.0.5 to 5.0.6? I keep getting errors in the updating process and won't let me do anything.

I was wondering if anyone else is having the same problems?
 

demon326

Enthusiast
Joined
Oct 27, 2014
Messages
123
Has anyone have any problems with updating from 5.0.5 to 5.0.6? I keep getting errors in the updating process and won't let me do anything.

I was wondering if anyone else is having the same problems?
No problems here... maybe try to clear the board caches and try it again :)
 

Phillip

The Priest
Joined
Aug 28, 2013
Messages
4,530
No problems here... maybe try to clear the board caches and try it again :)
I think I have done that before, but let me try it again and see if that will work...

Edited: Still didn't working.
 
Last edited:

Horizon

Participant
Joined
Apr 16, 2017
Messages
76
No problems with me either. Did you install any plugins recently that might be conflicting with this update?

Did you open a ticket as advised on that thread?
 

dtdesign

Developer
Joined
Nov 13, 2012
Messages
569
Phillip Please disable the benchmark before running the update. Also please don't hestiate to open up a ticket if you feel the need :)
 

Phillip

The Priest
Joined
Aug 28, 2013
Messages
4,530
Phillip Please disable the benchmark before running the update. Also please don't hestiate to open up a ticket if you feel the need :)
dtdesign - I disabled the benchmark and ran the update and still getting the same error.
 
Last edited:

dtdesign

Developer
Joined
Nov 13, 2012
Messages
569
Phillip The provided credentials are not valid, please use the license and serial No to authenticate.

Other than that, there seems to be an issue with your `wcf1_acp_session` database table, which is causing the entire error message. Couldn't check the update process myself, because the master password provided along your ticket is invalid. You could also run the update manually by downloading the update from the customers area, or alternatively, reply to the ticket and provide the correct master password.
 
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