Monitoring New Posts

mstrlucky74

Neophyte
Joined
Dec 28, 2020
Messages
9
So it seems like many forums new posts are posted immediately. What's the line of defense to stop unwarranted posts from being posted? Just moderators?
 

Oh!

Enthusiast
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Oct 1, 2020
Messages
234
The first post from new members must be approved by a moderator. They can then post normally and send private messages. This is used to prevent/catch spam more than anything else.
 

mstrlucky74

Neophyte
Joined
Dec 28, 2020
Messages
9
The first post from new members must be approved by a moderator. They can then post normally and send private messages. This is used to prevent/catch spam more than anything else.
OK but after the first post what prevents people from posting offensive posts that I’d want to take down.? I guess it would stay up there until a moderator removes it? That would require constant attention to the forum by moderators that seems like a lot of work if you’re getting a lot of posts per day if I’m correct in this assessment
 

LeadCrow

Apocalypse Admin
Joined
Jun 29, 2008
Messages
6,632
Delay publication of posts in general.
For the first posts from new accounts, have them require moderation.
Stretch the moderation duration until you find a good threshold. 3-7 days feels good, 24 hours would suit better communities whose staff is not around outside fixed times. Many pointless posts whose authors did not use the search function or read stickied/existing information at all are avoided this way.
 

Oh!

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Oct 1, 2020
Messages
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OK but after the first post what prevents people from posting offensive posts that I’d want to take down.? I guess it would stay up there until a moderator removes it? That would require constant attention to the forum by moderators that seems like a lot of work if you’re getting a lot of posts per day if I’m correct in this assessment
No, no. You misunderstand me. Their first post is not published until it is approved by a moderator. After their first post is approved, further posts are published unhindered.
 

Oh!

Enthusiast
Joined
Oct 1, 2020
Messages
234
Delay publication of posts in general.
For the first posts from new accounts, have them require moderation.
Stretch the moderation duration until you find a good threshold. 3-7 days feels good, 24 hours would suit better communities whose staff is not around outside fixed times. Many pointless posts whose authors did not use the search function or read stickied/existing information at all are avoided this way.
I am not worried about 'pointless' posts. Just general spam, porn spam, or general lunacy.
 

Jeremy8

Enthusiast
Joined
Mar 7, 2007
Messages
152
Moderators should be online on at least a somewhat regular basis, but that doesn't mean that they need to read every post. Reporting allows community members to flag posts that need attention. When a moderator gets online they can address the reported posts.
 

haqzore

Devotee
Joined
Dec 6, 2012
Messages
2,531
The way you phrase this makes it seem hypothetical.

Are you trying to solve a problem you are actually, actively having? Or is this just for conversations sake?

I don't approve or delay any posts on either of my active sites. I've never had to.
 

zappaDPJ

Administrator
Joined
Aug 26, 2010
Messages
7,518
OK but after the first post what prevents people from posting offensive posts that I’d want to take down.?

A general sense of civility and morality? I'm not sure that I recall seeing anyone behave as described.

I don't approve or delay any posts on either of my active sites. I've never had to.

I've never done that either and I probably wouldn't post on a forum where my posts went into a moderation queue.
 

haqzore

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I've never done that either and I probably wouldn't post on a forum where my posts went into a moderation queue.
Exactly. We should be seeking to make the barrier to entry as low as possible.

Having messages immediately go into approval would be extremely off-putting. No way I would stick around for that.
 

Oh!

Enthusiast
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Oct 1, 2020
Messages
234
Exactly. We should be seeking to make the barrier to entry as low as possible.

Having messages immediately go into approval would be extremely off-putting. No way I would stick around for that.
It depends on the site. My forum is very niche and the reasons for the delay are explained to new members. And, in fact, we find that forcing members into posting something gets the ball rolling - they are less likely to lurk. But it will depend upon the nature of the membership and the available competition.
 

haqzore

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It depends on the site. My forum is very niche and the reasons for the delay are explained to new members. And, in fact, we find that forcing members into posting something gets the ball rolling - they are less likely to lurk. But it will depend upon the nature of the membership and the available competition.


I'm also not a fan of "forcing" a first post. Engaging content and community should be what motivates people to join in. Not holding site functionality hostage.

But I do agree that what works for me certainly can't be expected to work for everyone and, as you stated, much depends on the nature of the membership / community.
 

DigNap15

Adherent
Joined
Sep 14, 2019
Messages
454
I would not like to restrict posts or moderate each one.
I use XF
I am lucky in that being from a small country (New Zealand I am able to approve only new members from New Zealand, and a few other countries.
I reject all new members from countreis such as Indaa, Ukraine, Vietnam etc
About half of my new members just lurk,
I wish more would post, but some members just like to lurk (they have told me)
 

Jim McClain

Senior Citizen
Joined
Jan 31, 2006
Messages
2,006
If I forced every first post into the moderation queue, people would find a less restrictive forum, not even realizing that nowhere else offers the same level of expertise to guide them. My forum software and a very few plugins allow me to block most known bad actors from completing registration, and sends new member posts into the mod queue if they contain URLs or any one of a number of keywords. If all of that is circumvented somehow, loyal members are not shy about clicking the Report Post button. Spammers are extremely rare on my site because of the software, so not many get reported.
 

Nev_Dull

Anachronism
Joined
Apr 27, 2010
Messages
2,167
What's the line of defense to stop unwarranted posts from being posted?
Technically, there's nothing to stop them. In reality, the best defence against unwanted posts is your community. Unlike popular social media platforms, forums are communities of like-minded individuals who come together to share and discuss views and ideas on a specific subject. When you build a community like that, it becomes self-policing, so unwanted posts are quickly reported and dealt with.
 

Joel R

Fan
Joined
Nov 24, 2013
Messages
848
So it seems like many forums new posts are posted immediately. What's the line of defense to stop unwarranted posts from being posted? Just moderators?
I think the better questions to ask yourself:
1. How do I stop spam accounts from being created in the first place?
2. How do I encourage proper posting?

Those are truly the first lines of defense, before it becomes an issue.

Nevertheless, if you're trying to monitor your posts:
1. Crowd source reporting
2. Human moderation
3. Artificial intelligence
No forum platform (at least the ones commonly mentioned on TAZ) has AI capabilities yet. Everyone has #2. And Invision has #1, not sure about other platforms.
 

mstrlucky74

Neophyte
Joined
Dec 28, 2020
Messages
9
I think the better questions to ask yourself:
1. How do I stop spam accounts from being created in the first place?
2. How do I encourage proper posting?

Those are truly the first lines of defense, before it becomes an issue.

Nevertheless, if you're trying to monitor your posts:
1. Crowd source reporting
2. Human moderation
3. Artificial intelligence
No forum platform (at least the ones commonly mentioned on TAZ) has AI capabilities yet. Everyone has #2. And Invision has #1, not sure about other platforms.
Thanks. So what’s the best way to stop spam?
 

haqzore

Devotee
Joined
Dec 6, 2012
Messages
2,531
Thanks. So what’s the best way to stop spam?
Spam is a totally different topic and has been discussed, literally, hundreds of times on TAZ.

Do a few searches here on TAZ and read through the results.

After that, create a thread with specific unanswered questions you have.
 
Last edited:

Oh!

Enthusiast
Joined
Oct 1, 2020
Messages
234
I'm also not a fan of "forcing" a first post. Engaging content and community should be what motivates people to join in. Not holding site functionality hostage.

But I do agree that what works for me certainly can't be expected to work for everyone and, as you stated, much depends on the nature of the membership / community.
I think you took me a little too literally there. After all, no one is actually forced to join our community, and they are not forced to introduce themselves either. It is probably worth mentioning that TAZ also queues first posts for moderator approval. It is not that unusual, else why have the feature available (often as part of the core) with so many forum systems?
 
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