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Cloudflare’s Response to CSAM Online
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Cloudflare’s Response to CSAM Online
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Responding to incidents of child sexual abuse material (CSAM) online has been a priority at Cloudflare from the beginning. The stories of CSAM victims are tragic, and bring to light an appalling corner of the Internet. When it comes to CSAM, our position is simple: We don’t tolerate it. We abhor it. It’s a crime, and we do what we can to support the processes to identify and remove that content.
In 2010, within months of Cloudflare’s launch, we connected with the National Center for Missing and Exploited Children (NCMEC) and started a collaborative process to understand our role and how we could cooperate with them. Over the years, we have been in regular communication with a number of government and advocacy groups to determine what Cloudflare should and can do to respond to reports about CSAM that we receive through our abuse process, or how we can provide information supporting investigations of websites using Cloudflare’s services.
Recently, 36 tech companies, including Cloudflare, received this letter from a group of U.S Senators asking for more information about how we handle CSAM content. The Senators referred to influential New York Times stories published in late September and early November that conveyed the disturbing number of images of child sexual abuse on the Internet, with graphic detail about the horrific photos and how the recirculation of imagery retraumatizes the victims. The stories focused on shortcomings and challenges in bringing violators to justice, as well as efforts, or lack thereof, by a group of tech companies including Amazon, Facebook, Google, Microsoft, and Dropbox, to eradicate as much of this material as possible through existing processes or new tools like PhotoDNA that could proactively identify CSAM material.
We think it is important to share our response to the Senators (copied at the end of this blog post), talk publicly about what we’ve done in this space, and address what else we believe can be done.
How Cloudflare Responds to CSAM
From our work with NCMEC, we know that they are focused on doing everything they can to validate the legitimacy of CSAM reports and...
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