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Bad experiences included unwelcome attention via social media, trolling and bullying as well as theft of data or personal information.
Across all these categories, roughly 20% of people reported that their experience had been "very harmful".
About 20% of those questioned said they reported offensive or harmful content when they encountered it. Hate speech, harassment and illegal sexual content were most likely to be reported.
In addition, many of those questioned were concerned about the effect on children of easy access to the net and potentially harmful content or interaction.
The research has been released shortly before Ofcom boss Sharon White gives a speech at the Royal Television Society conference in which she is expected to say the harms have arisen because of a lack of regulation.
"While the regulation of online content has evolved in recent years, there are significant disparities in whether and how it is regulated," she said in a statement released alongside the research.
Ms White suggested that some of the principles underlying what the UK's broadcasters can show could help shape regulation for social media and other online platforms.
Read more: https://www.bbc.com/news/technology-45519507
Across all these categories, roughly 20% of people reported that their experience had been "very harmful".
About 20% of those questioned said they reported offensive or harmful content when they encountered it. Hate speech, harassment and illegal sexual content were most likely to be reported.
In addition, many of those questioned were concerned about the effect on children of easy access to the net and potentially harmful content or interaction.
The research has been released shortly before Ofcom boss Sharon White gives a speech at the Royal Television Society conference in which she is expected to say the harms have arisen because of a lack of regulation.
"While the regulation of online content has evolved in recent years, there are significant disparities in whether and how it is regulated," she said in a statement released alongside the research.
Ms White suggested that some of the principles underlying what the UK's broadcasters can show could help shape regulation for social media and other online platforms.
Read more: https://www.bbc.com/news/technology-45519507