Come on.
He's throwing it back on the paying customer instead of just admitting "we made a decision not to expose any control panel method to undo this feature".
Yes, sprinkled with snark.Chris is answering a question
Oh that one is mild compared to many others.It didn't read as snarky to me. Text, it's far too easy to misinterpret intent and emotional context.
But it is a totally expected action. It is a featured they designed, implemented, and promoted. Then when users encounter issues with the feature, they get snark while asking how to back out of it.I don't see a particular problem but I can see how it might be taken out of context.
I would assume asking a user why they did something unexpected is a genuine question rather than to imply it was not the correct thing to do. The answer to that question was met with rather a sarcastic reply from the user (unless I've taken that out of context ).
I do agree that ideally there should be an option to disable the function but Chris did provide a solution.