Members & Staff Managing Members and Staff - Building Community Spirit.

Thread Tools

Old 12-11-2006, 07:18 PM
tristan_SMM's Avatar
tristan_SMM tristan_SMM is offline
Certified Smartass
Join Date: Apr 2006
Admin Experience: Advanced
Posts: 265
tristan_SMM has a spectacular aura about
Default Unbanning
Have you ever lifted a PermaBan or ended someone's temporary suspension early? Why'd you do it?

Come join my newest community!
Reply With Quote
Old 12-11-2006, 07:37 PM
PalePhoenix's Avatar
PalePhoenix PalePhoenix is offline
Prince of Dorkness
Real Name: Phillip
Join Date: Dec 2005
Admin Experience: Guru
Location: Arizona, US
Age: 43
Posts: 5,994
PalePhoenix is just really nicePalePhoenix is just really nice
End a temp ban or suspension early, yes. Lift a permaban? Never saw the need.
join a GLBTQ forum, or just Relax
Reply With Quote
Old 12-11-2006, 07:45 PM
SactoEric SactoEric is offline
TAZ Regular
Real Name: Eric
Join Date: Nov 2006
Posts: 62
SactoEric will become famous soon enough
If I'm going to suspend someone, it's not for long... That's not to say I wouldn't, but both sides can wait it out. I've only suspended one person twice. And I can count the number of people whose posts I've had to moderate on one hand. Bans have been permanent thusfar. I think I had one case where a banned member used their friend's acct & I suspended the friend so they'd know I was serious about banning the next time it happened.
Reply With Quote
Old 12-11-2006, 08:09 PM
Dragonlair's Avatar
Dragonlair Dragonlair is offline
Just Curious!
Real Name: Diane
Join Date: Aug 2006
Admin Experience: Intermediate
Posts: 796
Dragonlair is just really niceDragonlair is just really nice
We have occasionally lifted a ban if the person apologized for the infraction and we felt it was an honest apology. They were warned that it was a "last chance" when the ban was lifted. Sometimes a good scare is all that is needed.
There's no such thing as a stupid question

Join our Cross-Stitch Family!
Reply With Quote
Old 12-11-2006, 10:30 PM
Hopes Hopes is offline
Real Name: Hope
Join Date: Dec 2006
Admin Experience: Intermediate
Location: Pennsylvania
Posts: 148
Hopes will become famous soon enough
We operate on the three strikes you're out system. The first two offenses are temporary, and the third offense is permanent. After the first offense, the member is banned for 30 days and returns with no restrictions. After the second offense, the member is banned for 30 days and returns on probation where all posts are premoderated. Of course, the third strike is a permanent banning.

I have never lifted a permanent ban even though I have someone who has been banned for over two years and still begs to come back. The reason I never lift a ban is because I learned after my first year or two as an administrator that it's best to stick to policy, no exceptions. Those who misbehave are a manipulative bunch. They quickly fall into their old habits.
Reply With Quote
Old 12-13-2006, 12:47 PM
East Hill East Hill is offline
Real Name: Margaret
Join Date: Dec 2006
Admin Experience: Intermediate
Location: Kent, Washington state
Posts: 193
East Hill will become famous soon enough
Well, I have never done so, but I was banned permanently from a forum by mistake. A brand new moderator misread my report of spam, as being the spammer. This is one reason why your 'ban' page should have some way to reach an administrator. Theirs did not . I knew that I had been banned by mistake. I did not feel any better knowing that it was an error! I cleared out the cookies and had to register as a new member in order to contact an administrator. Not something I wanted to do, but I did not have much choice.

I realise that having a contact admin/mod would also create headaches for the moderator, but there should be some way to contact the website just in case they didn't really mean it.

So, there's a least one good reason I know of for lifting a permanent ban .

People, both moderators and members, make mistakes.

East Hill
Reply With Quote
Old 12-13-2006, 01:14 PM
Hangman Hangman is offline
Real Name: Hangy
Join Date: Dec 2005
Admin Experience: Advanced
Location: UK
Posts: 1,862
Hangman is just really niceHangman is just really nice
I myself don't tend to lift bans as I am a very relaxed moderators.... so I don't give them out :P I usually just put someone on moderation "indefinately" and play it by ear. I don't mind the extra work of moderating as it usually pays off. My collegues on one of the forums I administrate do ban people quite often but again, i'm too relaxed to actually ban people. I usually just put the bad users on the forum in question in the "Naughty Users" group then tell Karl and the other administrators what's happened. They manage the members, I manage the staff - I don't want to tread on toes now :P
Reply With Quote
Old 12-16-2006, 08:36 PM
Loony BoB's Avatar
Loony BoB Loony BoB is offline
Join Date: Oct 2004
Admin Experience: Advanced
Location: Edinburgh (by way of NZ)
Age: 30
Posts: 112
Loony BoB is on a distinguished road
We have a heavy law at EoFF which works incredibly well for us. You get warned in-thread or via PM for the first couple of offences without any ban at all, then a Final Warning PM is sent to them and then they're gone for good - and can only appeal after two years. So far, two people have appealed, I believe, with another likely to appeal soon.

This means that people never expect that they can get away with things. They know that if they break the 'law' then they're gone and, unless every single mod (out of 20 or so) accepts their apology is genuine and is okay with their return, will not be coming back. People respect the rules a lot more when you're heavy on punishment.

Of course, the lack of temp bans means that smaller offences (up to the Final Warning) are left with nothing but us telling them not to do it again. I find temp bans to be annoying as, with a very large and well moderated board, it's hard to be consistent over the years.
Reply With Quote
Old 12-17-2006, 08:48 AM
Dus1tin Dus1tin is offline
Just a simple man.
Real Name: ???
Join Date: Nov 2006
Admin Experience: Advanced
Posts: 258
Dus1tin is on a distinguished road
Actually yes. We had a member at our forums, who most of the staff wanted banned for life, then somehow due to a mistake was able to get on and post again, and since I wanted this member unbanned, I argued and we did unban him for a one last chance kind of thing.
Political Fever
Reply With Quote

  Admin Zone Forums > The Community Zone > Managing an Online Community > Members & Staff

Currently Active Users Viewing this Thread: 1 (0 members and 1 guests)
Thread Tools

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Forum Jump


All times are GMT -4. The time now is 03:24 AM.

Powered by: vBulletin
Copyright ©2000 - 2014, Jelsoft Enterprises Ltd.
Page generated in 0.06736708 seconds with 12 queries
The Admin Zone © copyright 2003-2014 All Rights Reserved. Content published on The Admin Zone requires permission for reprint.