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Old 02-25-2013, 02:36 PM
Sufikation Sufikation is offline
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Default Server Not Found Issues
I run a small local forum powered by myBB and hosted by a private individual. We had great connection for the first year, just recently I was asked to switch my name servers to a new set up he is running. From this point on I have been having members with connection issues a lot. The keep getting messages saying server can not be found. I dont know what to do at this point or were to look for the issue. Any suggestions or advice on this issue?
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Old 02-25-2013, 07:32 PM
Sufikation Sufikation is offline
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They can access my site after they go to the main site hosted on the server. Does this help any?
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Old 02-25-2013, 09:22 PM
GasaiYuno GasaiYuno is offline
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What is the URL to the site?
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Old 02-25-2013, 09:28 PM
Sufikation Sufikation is offline
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It is www.honda208.com it seems to be hit and miss about who it lets access and when. Its very odd. I feel like my only option is to switch to something like godaddy or hostgator at this point in order to keep my members happy.
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Old 02-25-2013, 11:10 PM
oldsoldier oldsoldier is offline
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If you are using a shared hosting solution its sounds like the virtual host entry for your site is improperly configured.
But it could just be that DNS hasn't fully propogated for the change.
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Old 02-25-2013, 11:39 PM
Sufikation Sufikation is offline
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Its been over 2 weeks since the change, I think its propagated by now.
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Old 02-26-2013, 12:19 AM
oldsoldier oldsoldier is offline
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Then I would say that your shared hosting solution is improperly configured at server level. The named virtual host is important. because www.honda208.com does not necessarily = honda208.com unless you have dns records for both pointing to the same server.
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Old 02-26-2013, 08:41 AM
Sufikation Sufikation is offline
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I will pass this on to my host and see what he can do, thanks for the info. I will update it this thread when he gets back to me.
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Old 02-26-2013, 09:34 AM
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Default Re: Server Not Found Issues
His host is this guy. I recently changed nameserver (not ips, just the name at face value) and when i originally set this up i set things up with conflicting ip addresses. After much investigation via my vps's provider, that was discovered and i addressed the issue. The odd thing is that i haven't had any other reports of things like this going on on my own sites or the 3 others that i host on this vps. I told suffication that I'll submit another ticket, but hopefully the added info will help in the troubleshooting process.

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Old 02-26-2013, 09:55 AM
Sufikation Sufikation is offline
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Thanks for the update Josh, you are a good guy for putting up with me, lol.
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Old 02-26-2013, 03:15 PM
GasaiYuno GasaiYuno is offline
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Ah, I see now.
Site loaded fine for me, though. I use Comcast Internet and am in America
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Old 03-08-2013, 07:25 AM
alemcherry alemcherry is offline
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Loads okay for me as well. If you are in doubt, monitor it using a third party tool and check the uptime. Also use some online tool to check the speed at different times.
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Old 03-08-2013, 10:11 AM
Webnethost Webnethost is offline
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It sounds like it may be the server's firewall is blocking the visitor's IP. It could be that Mod_Security is being triggered when visitors are moving around on the site or when they're posting on the forum. I see this a lot with wordpress and forums when posts have mysql terms in them. (Like INSERT, SELECT, UPDATE) etc... It's pretty common and just means the mod_sec rules need to be tweaked to allow those words in those applications.
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